Privacy Policy

1. Who we are

SILVERFJORD AS (“Silverfjord”, “we”, “us” or “our”) is an artist-management and creative-services company based in Norway. SILVERFJORD AS Organization number: 936 301 150, Glasbegerveien 153, 4032 Stavanger Norway For questions concerning privacy or the use of your personal information, contact us at karoline@silverfjord.net. SILVERFJORD AS is the data controller for personal information processed through this website and through direct communications with us.

2. Information we may process

Information you provide to us Our website does not currently contain a contact form or newsletter subscription. If you contact us using one of the email addresses displayed on the website, we may process information including: your name; your email address and other contact details; your organisation or professional affiliation; the contents of your enquiry and any attachments; and subsequent correspondence relating to your enquiry. Please avoid sending sensitive personal information unless it is necessary and has been agreed with us in advance. Information collected when you visit the website Depending on your consent choices and the services enabled on the website, technical information may be processed, including: IP address or an abbreviated or anonymised version of it; browser, device and operating-system information; pages visited, approximate location and referral source; interactions with the website and embedded media; and cookie identifiers or similar technical identifiers.

3. How and why we use personal information

We may process personal information for the following purposes: responding to enquiries and communicating with artists, promoters, presenters, partners, suppliers and other professional contacts; considering potential bookings, collaborations, representation or service requests; taking steps requested before entering into an agreement; administering existing professional and contractual relationships; operating, securing and improving our website; understanding website usage, where the visitor has consented to analytics; displaying embedded media, where the visitor has consented to the relevant service; maintaining business records and complying with legal obligations; and establishing, exercising or defending legal claims. Our legal bases may include: taking steps at your request before entering into a contract or performing an agreement; our legitimate interests in conducting and developing our business, responding to relevant enquiries, maintaining professional relationships and securing our website; compliance with legal obligations; and your consent, particularly for non-essential cookies, analytics and embedded third-party media. Where processing is based on consent, you may withdraw that consent at any time. Withdrawal does not affect processing that took place before consent was withdrawn.

4. Cookies, analytics and embedded media

The website may use necessary technologies required for its operation. These do not require consent where they are strictly necessary to provide the website. We may also use Google Analytics to understand how visitors use the website. Google Analytics or similar non-essential analytics services will only be activated after you have given the relevant consent. The website contains or may contain embedded content from services including YouTube, Vimeo and Spotify. These providers may collect information about your device and interaction with their services, use cookies or similar technologies, and receive information such as your IP address. Embedded players should remain blocked until you consent to the relevant category of cookies or content. You can accept, reject or customise non-essential technologies through the website’s consent banner. You may change or withdraw your consent at any time through the cookie settings available on the website. Third-party providers process information in accordance with their own privacy policies. We encourage you to review those policies before enabling embedded content.

5. Who may receive your information

Where necessary, personal information may be shared with: website-hosting and technical-service providers, including Framer; email, cloud-storage and administrative-service providers; analytics providers, including Google, where you have consented; embedded-media providers, including YouTube, Vimeo and Spotify, where you have consented; professional advisers such as accountants, auditors or legal advisers; relevant Silverfjord artists, team members, promoters or professional partners where necessary to respond to your enquiry or fulfil an agreement; and public authorities where disclosure is required by law. We do not sell personal information.

6. International transfers

Some technology providers may process information outside Norway or the European Economic Area. Where personal information is transferred to a country without an adequacy decision from the European Commission, the transfer must be protected through an approved legal mechanism, such as the European Commission’s Standard Contractual Clauses, together with any additional safeguards that may be required. More information about the safeguards used by a particular provider can be found in that provider’s privacy documentation or requested from us.

7. How long we keep information

We retain personal information only for as long as reasonably necessary for the purpose for which it was collected. General enquiries that do not lead to an ongoing professional relationship will normally be deleted when the enquiry has been concluded and there is no reasonable need to retain it. Information connected to agreements, bookings, accounting, disputes or other business relationships may be kept for longer where necessary to fulfil the agreement, comply with statutory retention requirements or establish, exercise or defend legal claims. Consent records may be retained for as long as necessary to demonstrate that valid consent was obtained.

8. Your rights

Subject to the conditions and exceptions in applicable law, you may have the right to: receive information about how your personal information is used; request access to your personal information; request correction of inaccurate or incomplete information; request deletion of your personal information; request restriction of processing; object to processing based on legitimate interests; receive certain information in a portable format; withdraw consent at any time; and lodge a complaint with a supervisory authority. To exercise your rights, contact karoline@silverfjord.net. We may need to verify your identity before responding. You may lodge a complaint with the Norwegian Data Protection Authority: Datatilsynetwww.datatilsynet.no

9. Automated decision-making

Silverfjord does not use information collected through this website to make decisions based solely on automated processing that produce legal or similarly significant effects.

10. Information security

We take reasonable organisational and technical measures to protect personal information against unauthorised access, loss, misuse, alteration or disclosure. However, no method of internet transmission or electronic storage can be guaranteed to be completely secure.

11. External websites

Our website contains links to third-party websites and services. Silverfjord is not responsible for the privacy practices or content of those external services. Their own privacy policies apply when you visit them.

12. Changes to this policy

We may update this Privacy Policy when our website, services or legal obligations change. The current version and its date will always be published on this page.